Conversing with a potential client before performing an eyelash styling service is essential. This is the only way to determine the needs of women who come to your salon for a beautiful style. To ensure the entire process, including the final application of false eyelashes, runs smoothly, you need to know what questions to ask a potential client. So why is a pre-treatment interview important? How long should it last? Use Rarity's guide and start acting like a pro!

How to prepare a pre-treatment interview form with a client? Key information for stylists

Preparing the form needed for a thorough interview before performing an eyelash styling service isn't that difficult. Just dedicate a few minutes of your time to it – after all, you can repeat a consistent set of questions for every client. It's always about eyelash styling, so questions will be repeated.

Also check out: Wet look, or the wet lash effect - discover this styling method!

In the questionnaire you give to a potential client, e.g., one they can fill out themselves, you should include the following questions...

 

  1. Is this your first eyelash styling treatment? (This is valuable information for you as a stylist)
  2. Are you allergic to any of the ingredients in the products used to perform the service? (Here you should include information about the ingredients of your eyelash glue and other products you use)
  3. What is your current health status? (chronic illnesses, surgeries, eye injuries, thyroid problems, cancer treatment)
  4. Are you pregnant or breastfeeding?
  5. Do you use beauty services at other salons? (If so, please indicate the type of services)

 

Finally, please include your consent to the processing of personal data entered in the survey in the form. It's also worth collecting the client's signature on the form – this confirms that the information provided is truthful and that the client won't seek compensation, for example, if the ingredients in the eyelash glue cause an allergic reaction.

Be sure to also check out our guide: Eyebrow threads – how to use them to achieve satisfactory results?

Initial interview before an eyelash styling service – why is it so important?

If you work as an eyelash stylist, the initial interview with the client is one of the most important elements of every appointment. This is when you build trust, gather information about the client's expectations and health, and assess whether the procedure is safe to perform. This short but crucial moment allows you to choose the right styling method and avoid many problems during or after application.

Don't treat the interview as a formality. It's your protection and the best source of information about your client!

So why is it worth conducting an initial interview? In practice, it's useful in various situations, for example when:

 

  1. The client has an allergy – you can use hypoallergenic glue or refuse the application before a reaction occurs.
  2. She wears glasses or contact lenses – you can choose the length and curl of the lashes so they don't interfere with everyday wear.
  3. She has oily skin or often spends time in a humid environment – ​​you can suggest a stronger styling method that holds better.
  4. She often rubs her eyes – you can advise on how to care for her lashes or suggest a less dense style.
  5. She comes in for the first time and doesn't know what she wants – through conversation, you can suggest a look that will suit her.
  6. She reports eye conditions or takes medications – you can assess the risk and, if necessary, refuse the procedure, protecting both you and the client.

 

Remember! The better you get to know your client, the better you can choose the false eyelash style. A satisfied client is one who will return... and recommend your salon to others.

If you're interested in comprehensive training for eyelash and eyebrow stylists, be sure to check out the courses available at https://szkoleniaonline.rarity.pl/.

Want to know your client's expectations? Get a quick chat!

Sometimes a few minutes with a client is enough to determine what types of eyelash styling meet her preferences and what her expectations are for the final result.This is important because this knowledge will help you avoid unnecessary misunderstandings and the risk of choosing the wrong method for applying false eyelashes.

Once you've learned the client's preferences, be sure to expand your knowledge and check out: How to combine browns in eyelash styling? This is what you need to know!

Of course, it's worth keeping the questionnaire formal and collecting the client's signature. However, there's nothing stopping you from having a casual conversation with a woman who wants to entrust her look to you. Ask about expectations, stylistic preferences, and even your everyday dressing style – such information can be valuable to you if you want your eyelash styling service to be perfect from A to Z.