How to make a complaint in our store?

  1. A complaint can be made by the customer for example:

(a) in the form of our complaint form below :

https://zwroty.responso.com/faa0982f6e663e6c5d4d2d742b9ec55e

b) or at: shop@rarity.pl;

We will respond to your complaint as soon as possible, but no later than within 14 days of receipt.

Want to know more about the complaint procedure? Read our Terms and Conditions.